Sentara Norfolk General Hospital
Norfolk, VA · Nonprofit
Sentara Norfolk General Hospital is a 3-star nonprofit hospital in Norfolk, VA. It publishes prices for 60 common procedures, with cash prices ranging from $4 to $12,858. 75.0% of patients rated this hospital 9 or 10 out of 10.
Your out-of-pocket cost at Sentara Norfolk General depends heavily on which insurance plan you have—there's a threefold difference between what Sentara Health Plan members pay and what UnitedHealthcare members pay for the same procedures. If you have Anthem or Cigna, expect to see gross charges roughly triple the cash price; Sentara Health Plan and Humana members typically see smaller markups. Call your insurance company before scheduling to confirm what your specific procedure costs with your plan, since what your neighbor pays could be very different.
For your next step, contact Sentara's billing department and ask for the cash price quote for your specific procedure—it averages around $1,260 for the procedures they publicly price. If you're uninsured or paying out-of-pocket, that's your real number. Ask directly whether they offer a payment plan if cost is a concern. The hospital's quality metrics are in line with national averages, so your decision here should come down to convenience and what your insurance actually covers.
Safety at this hospital, versus the national average
Safer than average on 2 of 6 metrics, worse on 1. The rest sit at the national rate.
Source: CMS Hospital Compare — Healthcare-Associated Infections, Mortality & Readmissions, Value-Based Purchasing (FY 2026). Bars show how this hospital compares to the national rate for each metric.
Address: 600 Gresham Dr, Norfolk, VA 23507
Phone: 757-233-4500
Type: Hospital
What they charge
Every price below is published by Sentara Norfolk General Hospital in their federally mandated machine-readable file. Click any procedure to compare with nearby hospitals. Prices as of Mar 2026.
What this price typically doesn't include
Procedure codes generally cover the procedure itself. Other services that often appear on the same bill are listed under separate codes — for example:
- Anesthesia (CPT 00xxx)
- Pathology, if a sample is taken (CPT 88xxx)
- Drugs administered during the visit (J-codes)
- Facility vs. professional split — one charge from the hospital, another from the doctor
- Room and board, if the procedure is inpatient
Asking what other codes might appear on the bill is a useful follow-up so the total is not a surprise. Once you receive the bill, asking for an itemized statement listing each service code separately makes it easier to match against the disclosed prices above.
Observations about billing-code conventions. Not medical advice. Not legal advice.
Citing this price when you call
A way some patients have asked Sentara Norfolk General Hospital to apply the disclosed cash price to a self-pay visit.
- Call billing. 757-233-4500
- Cite the disclosed cash price. Reference the specific procedure from the table above. Each cash price was published by Sentara Norfolk General Hospital in its federally-mandated machine-readable file under 45 CFR 180.50.
- Ask whether the disclosed price can be applied to your visit as a self-pay patient. Outcomes vary by hospital and by procedure.
The cash prices above are published by Sentara Norfolk General Hospital as part of federal price-transparency rules. Patients have asked billing departments to apply them; results differ. If a different price ends up on your bill, the disclosed amount stays on this page for your reference. You can share what happened on /report-price — it helps the next person.
Not medical advice. Not legal advice. The cash prices shown are published by the hospital under 45 CFR 180; HospitalCost displays them as published.
What your insurance pays here
Average negotiated rates by insurance plan. If the cash price above is lower and you haven't met your deductible, ask billing about paying cash.
| Insurance plan | Procedures covered | Avg negotiated rate | Rate range |
|---|---|---|---|
| Anthem | 345 | $8,210 | $3 — $93,677 |
| UnitedHealthcare | 210 | $9,948 | $3 — $36,886 |
| Sentara Health Plan | 192 | $1,977 | $3 — $27,004 |
| Humana | 90 | $2,908 | $3 — $27,268 |
| Cigna | 76 | $4,927 | $16 — $13,700 |
Compare these procedures nearby
See how Sentara Norfolk General Hospital's prices compare to other hospitals for the same procedure.
Other hospitals to compare in VA
Before you schedule, see how Sentara Norfolk General Hospital stacks up against these nearby options by price and quality.
Help us ground-truth published prices
Did you have a procedure at Sentara Norfolk General Hospital? Tell us what you actually paid — anonymously. We use patient-reported prices alongside published rates so the next reader gets a clearer picture.
Tell us what you paid →Prices from Sentara Norfolk General Hospital's published machine-readable file. Quality data from CMS Hospital Compare. Financial data from CMS Cost Reports and IRS Form 990 via ProPublica. Updated April 2026. Full methodology →