Novant Health Matthews Medical Center is a 4-star nonprofit hospital in Matthews, NC, part of the Novant Health health system. It publishes prices for 38 common procedures, with cash prices ranging from $16 to $5,262. 70.0% of patients rated this hospital 9 or 10 out of 10.
If you have Anthem insurance, you're looking at significantly lower negotiated rates here than patients with other plans — Anthem pays around $452 per procedure on average, while Aetna patients see bills closer to $1,138, and NC Department of Public Safety plans around $1,849. Your out-of-pocket cost depends entirely on your specific plan's deductible and copay structure, so before you commit to Matthews Medical Center, call your insurance company and ask what you'd owe for your procedure at this facility. The hospital's gross charges run roughly double their cash price (about $1,454 versus $727 on average), which is standard markup, but the real number that matters is what your insurance actually negotiated.
Before scheduling, call the billing department directly and give them your specific procedure and insurance plan; they can tell you your exact out-of-pocket estimate. If cost becomes a barrier, ask whether you qualify for their financial assistance program — they've distributed over $8 million in charity care, though eligibility thresholds aren't publicly listed, so billing can walk you through that too.
Quality★★★★☆CMS 4-star rating
Patient experience70.0%rated 9 or 10 out of 10
SafetyNo penaltiesMedicare safety check passed
Medicare cost-9%below national avg
Safety at this hospital, versus the national average
Safer than average on 2 of 4 metrics. The rest are close to the national rate.
MRSA
About the same as the national rate
C. diff
86% fewer infections than the national rate
Bloodstream
About the same as the national rate
Medicare quality
42 / 100 · above the national median of 38
SaferNational averageWorse
Source: CMS Hospital Compare — Healthcare-Associated Infections, Mortality & Readmissions, Value-Based Purchasing (FY 2026). Bars show how this hospital compares to the national rate for each metric.
Every price below is published by Novant Health Matthews Medical Center in their federally mandated machine-readable file. Click any procedure to compare with nearby hospitals. Prices as of Mar 2026.
Procedure codes generally cover the procedure itself. Other services that often appear on the same bill are listed under separate codes — for example:
Anesthesia(CPT 00xxx)
Pathology, if a sample is taken (CPT 88xxx)
Drugs administered during the visit (J-codes)
Facility vs. professional split — one charge from the hospital, another from the doctor
Room and board, if the procedure is inpatient
Asking what other codes might appear on the bill is a useful follow-up so the total is not a surprise. Once you receive the bill, asking for an itemized statement listing each service code separately makes it easier to match against the disclosed prices above.
Observations about billing-code conventions. Not medical advice. Not legal advice.
Citing this price when you call
A way some patients have asked Novant Health Matthews Medical Center to apply the disclosed cash price to a self-pay visit.
Cite the disclosed cash price.
Reference the specific procedure from the table above. Each cash price was published by Novant Health Matthews Medical Center in its federally-mandated machine-readable file under 45 CFR 180.50.
Ask whether the disclosed price can be applied to your visit as a self-pay patient.
Outcomes vary by hospital and by procedure.
The cash prices above are published by Novant Health Matthews Medical Center as part of federal price-transparency rules. Patients have asked billing departments to apply them; results differ. If a different price ends up on your bill, the disclosed amount stays on this page for your reference. You can share what happened on /report-price — it helps the next person.
Not medical advice. Not legal advice. The cash prices shown are published by the hospital under 45 CFR 180; HospitalCost displays them as published.
What your insurance pays here
Average negotiated rates by insurance plan. If the cash price above is lower and you haven't met your deductible, ask billing about paying cash.
Insurance plan
Procedures covered
Avg negotiated rate
Rate range
Anthem
1068
$552
$3 — $26,368
Aetna
324
$1,508
$3 — $27,027
UnitedHealthcare
166
$1,757
$3 — $26,368
NC Department of Public Safety
128
$4,034
$4 — $52,736
Humana
128
$2,279
$3 — $26,368
Cigna
128
$2,257
$3 — $27,159
Pace of the Southern Piedmont
90
$2,832
$3 — $26,368
Liberty Health
90
$2,973
$3 — $27,686
Medcost
76
$985
$23 — $7,892
Wellcare
38
$179
$4 — $1,396
The financial picture
What this hospital earns, spends on charity care, and pays its executives.
Patient revenue
$976.0M
CMS cost report
Charity care
$8.1M
0.83% of revenue
Charge-to-payment4.44xcharges vs Medicare payment
Net income
$49.0M
CMS cost report
Beds157licensed beds
Compare these procedures near Charlotte
See how Novant Health Matthews Medical Center's prices compare to other hospitals in the Charlotte area for the same procedure.
Did you have a procedure at Novant Health Matthews Medical Center? Tell us what you actually paid — anonymously. We use patient-reported prices alongside published rates so the next reader gets a clearer picture.
Prices from Novant Health Matthews Medical Center's published machine-readable file. Quality data from CMS Hospital Compare. Financial data from CMS Cost Reports and IRS Form 990 via ProPublica. Updated April 2026. Full methodology →