Novant Health Matthews Medical Center is a 4-star nonprofit hospital in Matthews, NC, part of the Novant Health health system. It publishes prices for 38 common procedures, with cash prices ranging from $15 to $5,009. 70.0% of patients rated this hospital 9 or 10 out of 10.
If you have Blue Cross Blue Shield, you're in a much better position than patients with other plans at this hospital—BCBS rates average around $550, while UnitedHealthcare patients see bills closer to $1,750 for the same procedures. That three-fold difference means your out-of-pocket cost could swing wildly depending on your plan. Before you schedule, call Novant Health Matthews billing and ask for your specific procedure's gross charges (what your insurance sees) and what BCBS typically pays for it. That conversation takes ten minutes and tells you exactly what your deductible and coinsurance will actually cost.
If you're uninsured or self-pay, the hospital has dispensed over $8 million in charity care, which suggests they do help people who qualify—but there's no public income threshold listed. Ask billing directly: "What's your charity care eligibility?" while you're confirming your procedure price. If cost is tight, also ask whether they offer a cash discount; self-pay patients here average around $675 for the procedures they track publicly, though your procedure may not be in that sample, so get a specific quote.
Written from data as of 2026-07-30. Prices above are current; figures quoted in this summary reflect that date.
Quality★★★★☆CMS 4-star rating
Patient experience70.0%rated 9 or 10 out of 10
SafetyNo penaltiesMedicare safety check passed
Medicare cost-9%below national avg
Safety at this hospital, versus the national average
Safer than average on 2 of 4 metrics. The rest are close to the national rate.
MRSA
About the same as the national rate
C. diff
86% fewer infections than the national rate
Bloodstream
About the same as the national rate
Medicare quality
42 / 100 · above the national median of 38
SaferNational averageWorse
Source: CMS Hospital Compare — Healthcare-Associated Infections, Mortality & Readmissions, Value-Based Purchasing (FY 2026). Bars show how this hospital compares to the national rate for each metric.
Every price below is published by Novant Health Matthews Medical Center in their federally mandated machine-readable file. Click any procedure to compare with nearby hospitals. Prices as of Mar 2026.
Procedure codes generally cover the procedure itself. Other services that often appear on the same bill are listed under separate codes — for example:
Anesthesia(CPT 00xxx)
Pathology, if a sample is taken (CPT 88xxx)
Drugs administered during the visit (J-codes)
Facility vs. professional split — one charge from the hospital, another from the doctor
Room and board, if the procedure is inpatient
Asking what other codes might appear on the bill is a useful follow-up so the total is not a surprise. Once you receive the bill, asking for an itemized statement listing each service code separately makes it easier to match against the disclosed prices above.
Observations about billing-code conventions. Not medical advice. Not legal advice.
Citing this price when you call
A way some patients have asked Novant Health Matthews Medical Center to apply the disclosed cash price to a self-pay visit.
Cite the disclosed cash price.
Reference the specific procedure from the table above. Each cash price was published by Novant Health Matthews Medical Center in its federally-mandated machine-readable file under 45 CFR 180.50.
Ask whether the disclosed price can be applied to your visit as a self-pay patient.
Outcomes vary by hospital and by procedure.
The cash prices above are published by Novant Health Matthews Medical Center as part of federal price-transparency rules. Patients have asked billing departments to apply them; results differ. If a different price ends up on your bill, the disclosed amount stays on this page for your reference. You can share what happened on /report-price — it helps the next person.
Not medical advice. Not legal advice. The cash prices shown are published by the hospital under 45 CFR 180; HospitalCost displays them as published.
What your insurance pays here
Average negotiated rates by insurance plan. If the cash price above is lower and you haven't met your deductible, ask billing about paying cash.
Insurance plan
Procedures covered
Avg negotiated rate
Rate range
Aetna Medicare
96
$2,726
$3 — $27,027
Blue Cross Blue Shield Blue Medicare
90
$2,832
$3 — $26,368
Cigna HealthSpring
90
$2,917
$3 — $27,159
Humana Medicare
90
$2,832
$3 — $26,368
Liberty Health Medicare HMO
90
$2,973
$3 — $27,686
NC Department of Public Safety Offenders Not Medicaid eligible
90
$5,664
$6 — $52,736
Pace of the Southern Piedmont All Plans
90
$2,832
$3 — $26,368
UnitedHealthcare Medicare
90
$2,832
$3 — $26,368
Blue Cross Blue Shield Advantage65
54
$304
$18 — $2,141
Blue Cross Blue Shield BlueCare
54
$304
$18 — $2,141
The financial picture
What this hospital earns, spends on charity care, and pays its executives.
Patient revenue
$976.0M
CMS cost report
Charity care
$8.1M
0.83% of revenue
Charge-to-payment4.44xcharges vs Medicare payment
Net income
$49.0M
CMS cost report
Beds157licensed beds
Compare these procedures near Charlotte
See how Novant Health Matthews Medical Center's prices compare to other hospitals in the Charlotte area for the same procedure.
Did you have a procedure at Novant Health Matthews Medical Center? Tell us what you actually paid — anonymously. We use patient-reported prices alongside published rates so the next reader gets a clearer picture.
Prices from Novant Health Matthews Medical Center's published machine-readable file, dated Mar 2026. Quality and financial data from CMS Hospital Compare, Cost Reports, and IRS Form 990 via ProPublica, compiled August 2026. Full methodology →