Novant Health Matthews Medical Center is a 4-star nonprofit hospital in Matthews, NC, part of the Novant Health health system. It publishes prices for 35 common procedures, with cash prices ranging from $16 to $5,262. 70.0% of patients rated this hospital 9 or 10 out of 10.

If you have Anthem insurance, you're looking at significantly lower negotiated rates here than patients with other plans — Anthem pays around $452 per procedure on average, while Aetna patients see bills closer to $1,138, and NC Department of Public Safety plans around $1,849. Your out-of-pocket cost depends entirely on your specific plan's deductible and copay structure, so before you commit to Matthews Medical Center, call your insurance company and ask what you'd owe for your procedure at this facility. The hospital's gross charges run roughly double their cash price (about $1,454 versus $727 on average), which is standard markup, but the real number that matters is what your insurance actually negotiated.

Before scheduling, call the billing department directly and give them your specific procedure and insurance plan; they can tell you your exact out-of-pocket estimate. If cost becomes a barrier, ask whether you qualify for their financial assistance program — they've distributed over $8 million in charity care, though eligibility thresholds aren't publicly listed, so billing can walk you through that too.

Quality ★★★★☆ CMS 4-star rating
Patient experience 70.0% rated 9 or 10 out of 10
Safety Penalized bottom 25% for patient safety
Medicare cost -8% below national avg

Safety at this hospital, versus the national average

Safer than average on 1 of 4 metrics. The rest are close to the national rate.

MRSA About the same as the national rate
C. diff 65% fewer infections than the national rate
Bloodstream About the same as the national rate
Medicare quality 38 / 100 · at the national median

Source: CMS Hospital Compare — Healthcare-Associated Infections, Mortality & Readmissions, Value-Based Purchasing (FY 2026). Bars show how this hospital compares to the national rate for each metric.

Address: 1500 Matthews Twnshp Prkwy Box 3310, Matthews, NC 28106

Type: Hospital · 157 beds · Emergency services

What they charge

Every price below is published by Novant Health Matthews Medical Center in their federally mandated machine-readable file. Click any procedure to compare with nearby hospitals.

Procedure Cash price Gross charge Markup
Chemotherapy Infusion First Hour Cancer $406 $812 2.0x
Echocardiogram Complete Cardiac $1,463 $2,926 2.0x
ER Visit Level 3 (Moderate) Emergency $863 $1,726 2.0x
ER Visit Level 4 (High) Emergency $1,228 $2,455 2.0x
ER Visit Level 5 (Critical) Emergency $1,726 $3,453 2.0x
Bone Density Scan (DEXA) Imaging $205 $410 2.0x
CT Abdomen and Pelvis with Contrast Imaging $2,820 $5,640 2.0x
CT Abdomen and Pelvis without Contrast Imaging $2,292 $4,585 2.0x
CT Angiography Chest Imaging $1,732 $3,463 2.0x
CT Chest with Contrast Imaging $1,432 $2,865 2.0x
CT Chest without Contrast Imaging $1,062 $2,123 2.0x
CT Head without Contrast Imaging $1,074 $2,148 2.0x
Cardiac CT Calcium Score Imaging $125 $250 2.0x
Chest X-Ray 2 Views Imaging $232 $465 2.0x
PET Scan Whole Body Imaging $5,262 $10,523 2.0x
Screening Mammography Imaging $188 $376 2.0x
Shoulder X-Ray Imaging $232 $465 2.0x
Ultrasound Abdomen Complete Imaging $661 $1,322 2.0x
Ultrasound Pregnancy Imaging $396 $791 2.0x
Ultrasound Transvaginal Imaging $514 $1,028 2.0x
Blood Draw / Venipuncture Lab $16 $32 2.0x
CBC Complete Blood Count Lab $60 $120 2.0x
Comprehensive Metabolic Panel Lab $78 $157 2.0x
Ferritin Level Lab $102 $203 2.0x
Hemoglobin A1C Lab $72 $145 2.0x
Lipid Panel Lab $100 $200 2.0x
PSA Prostate Screening Lab $136 $272 2.0x
TSH Thyroid Test Lab $120 $240 2.0x
Urinalysis with Microscopy Lab $26 $51 2.0x
Vitamin D Level Lab $220 $439 2.0x
Neuromuscular Re-education Rehab $66 $133 2.0x
Physical Therapy Manual Therapy Rehab $66 $133 2.0x
Physical Therapy Therapeutic Exercise Rehab $66 $133 2.0x
Therapeutic Activities Rehab $66 $133 2.0x
Spirometry Pulmonary Function Test Screening $124 $248 2.0x

What your insurance pays here

Average negotiated rates by insurance plan. If the cash price above is lower and you haven't met your deductible, ask billing about paying cash.

Insurance plan Procedures covered Avg negotiated rate Rate range
Anthem 990 $583 $3 — $26,368
Aetna 300 $1,610 $3 — $27,027
UnitedHealthcare 155 $1,865 $3 — $26,368
NC Department of Public Safety 120 $4,269 $4 — $52,736
Humana 120 $2,410 $3 — $26,368
Cigna 120 $2,387 $3 — $27,159
Pace of the Southern Piedmont 85 $2,975 $3 — $26,368
Liberty Health 85 $3,124 $3 — $27,686
Medcost 70 $1,053 $23 — $7,892
Wellcare 35 $191 $4 — $1,396

The financial picture

What this hospital earns, spends on charity care, and pays its executives.

Patient revenue $976.0M CMS cost report
Charity care $8.1M 0.83% of revenue
Charge-to-payment 4.44x charges vs Medicare payment
Net income $49.0M CMS cost report
Beds 157 licensed beds

Compare these procedures near Charlotte

See how Novant Health Matthews Medical Center's prices compare to other hospitals in the Charlotte area for the same procedure.

Other hospitals to compare in NC

Before you schedule, see how Novant Health Matthews Medical Center stacks up against these nearby options by price and quality.

Prices from Novant Health Matthews Medical Center's published machine-readable file. Quality data from CMS Hospital Compare. Financial data from CMS Cost Reports and IRS Form 990 via ProPublica. Updated April 2026. Full methodology →